We are Unified Communications & Virtual Call Center Solutions.
History
PhoneFusion has a rich history with deep roots in Unified Communications, VoIP and Fixed Mobile Convergence technologies. It is one of the originators of the innovative one number/follow me and virtual office solution, having turned out an early version of the product in 1998.
For almost 10 years, PhoneFusion has worked with the most advanced telecommunication technologies to develop products that meet the needs of the small and mid-sized businesses. Its group of talented engineers and developers has tapped into numerous technologies to produce one of the richest communications solutions available. The company currently has two U.S. patent applications pending.
PhoneFusion first introduced its flagship PhoneFusion One™ product in 2005. Today, this unified service offering touts more than 100 features. PhoneFusion One integrates all daily business communications from landline to VoIP to mobile into one, single application. PhoneFusion Intelegen™ is a hosted, fully blended Virtual Automated Call Distribution (ACD) and predictive dialing system. Intelegen’s hosted services provide support for at-home agents, call centers and multiple site locations.
Building on the success of PhoneFusion One and Intelegen, the company unveiled a partner program where service providers could offer PhoneFusion features and benefits to their customers. Coined Extra Strength Phone™ (ESP), partners can resell PhoneFusion products under the PhoneFusion brand or “private label” the solution under their own brand.