The PhoneFusion Service Delivery Platform (PFSDP) provides extreme growth and a plethora of opportunities for new spin-off products. From individual customers, to businesses, to wholesale Service Providers; from a single incoming call, to hundreds of thousands of simultaneous phone calls; from basic call control to full recording and reporting capabilities; or from VoIP with Unified Communications to 5,000 seat call centers, PhoneFusion has a solution to offer our customers.

The PFSDP is a hosted solution, which means that there is no hardware or software to purchase, implement or maintain.

Several factors make the PFSDP unique in the market:

• Modularity. A modular platform is one that allows users to easily customize applications and to select which parts of prewritten software to use for a particular customer. PhoneFusion supports a wide range of telecommunication technologies both inbound and outbound and can add to those applications without impacting existing technologies. PhoneFusion also has the capabilities of modular expansion and the ability to rewrite and expand specific pieces of software for individual needs.

• Control. Because PhoneFusion invested in the development of its proprietary technology, we have complete control of our front- and back-end production platform. Therefore, PhoneFusion’s engineers can rapidly integrate new technologies into the platform for new features, applications or services. Custom offerings can also be tailored to the high volume and highly customized needs of Service Providers.

• Cost efficiency. Rather than using expensive and restrictive conventional hardware and software, PhoneFusion took the initiative to create its unique proprietary and customizable production platform based on computer software. This software-based system allows PhoneFusion to innovate quickly and more easily, achieving the same results as expensive, traditional, hardware-based systems at a fraction of the price. Furthermore, the scalable functionality of the PhoneFusion system permits us to quickly and precisely align our production capacity with its sales objectives. This allows PhoneFusion to not only provide service excellence, but to keep fixed costs as low as possible.